FAQ

Frequently Asked Questions

Can I pay in installments?

Yes! We offer payment in installments via Klarna. This option is available directly at checkout. Simply select Klarna at checkout and choose your installment plan.

What is the return policy?

Our goal is for every customer to be completely satisfied with their purchase. If that is not the case, let us know and we will do our best to find a solution with you.

Are some purchases final sales?

We cannot accept returns on certain items. See our return policy for more details.

When will I receive my order?

We will make every effort to ship your order as quickly as possible. Once your order has been shipped, you will receive an email containing further information as well as the tracking. Delivery times vary depending on your location.

I ordered bulky items; how do I pick them up via click & collect?

For bulky items (office furniture, large IT equipment), you may choose in-store pickup. Use our Click & Collect app to book your pickup slot. Simply add the Click & Collect product to your cart when placing your order. Once your order is ready, you will receive a confirmation with the address and chosen slot. Please ensure you have a suitable vehicle. For any questions, do not hesitate to contact us before your arrival.

What are the shipping costs?

Shipping costs depend on your delivery country and the total weight of your order. You can view the exact amount directly in your cart before finalizing your purchase.